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Frequently Asked Questions Course & Conference I’m registered to take an in-class course. When do I find out where the course is going to be held? Course details and location information are e-mailed to all
registered participants approximately 10 days prior to the start date of
the course. If you are unsure whether or not you are registered, please contact
the Course Coordinator immediately at 416-646-1600.
I’m just registered on-line for an on-line course; when do I get my password for the course? The Course Coordinator first needs to process an application
before issuing the password for the course; this can take approximately 3
business days.
Are course and conference registrations transferable? Course and conference registrations are transferable. Please
do not send a replacement without first contacting the CSSE Office at 416-646-1600.
What is your cancellation policy? Registration fees for in-class courses and the annual conference
are fully refundable if written notice is received by the CSSE Office a minimum
of two weeks before the course. If notice is received less than two weeks
before the course, 50% of the registration fee will be refunded. Those who
are “no-shows” at the course or conference will receive no refund. Registrations
can be transferred at any time.
I want a CSSE course to come to my city. How should I proceed? If you’re interested in the possibility of having a CSSE course
come to your area or business, please view
this additional information.
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